We appreciate the trust you place in Atayne, and we are committed to respecting your privacy and the security of your personal information. Our privacy and security policy outlines the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information.
- Information We Collect
- Using Information We Collect
- How We Use Email
- Information We Share with Others and Your Privacy Rights
- Atayne’s Email List
- Cookies and Pixel Tags
- Links to Other Sites
- Children's Privacy
- Policy Changes
Personal information you provide to us at checkout (ie: name, address, telephone number, email address, billing address, ship-to address, and credit card information) is maintained in private files on our secure web server and on our internal systems. Payment specific information (e.g. credit card #, expiry date) is securely shared with our payment processor and is not retained by Atayne.
At Atayne, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:
- Process and track your order
- Provide the services you request
- Contact you about the status of an order
- Customize our communications to you
- Provide information concerning product recalls or products you have purchased
- Improve our merchandise selection and customer service
When you provide us your email address while placing an order, we will email you as necessary to process your order, respond to a request or provide customer service. For example, after you place an order at atayne.com, you will receive an email confirmation and, in most cases, an email with package tracking information. Recipients of our email gift certificates will receive an email notifying them of the gift and instructing them how to redeem it.
We contract with other companies to provide certain services, including credit card processing, shipping, address verification, and email distribution. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Atayne.
We offer those who sign-up for our email list advanced notice of new merchandise, events, product sales, and other Atayne news we believe you may want to know. Email addresses collected are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to be removed from our email list, please follow the instructions sent along with each email. We will remove your name from our email list as soon as possible. Please recognize that you may receive another email before we are able to remove you.
Occasionally we provide links on our Web site or in our eNewsletter to other sites we think you will enjoy. These sites operate independently of Atayne and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. It is our practice to use encryption whenever we receive or transmit sensitive data.
Atayne.com does not sell merchandise for purchase by children. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.
Atayne.com may periodically update this privacy & security policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The Atayne.com privacy & security policy only addresses the use and disclosure of information we collect from you on our website. Please contact us with any questions about our privacy & security policy. If you object to Atayne's Policy starting May 25, 2018, you may choose to close your account; please email us to do so.
Date updated: May 25, 2018